Return Policy
Thank you for shopping at E-Hamper! We appreciate your trust in our products. Our return policy is designed to ensure your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your purchase, we are here to assist you.
Returns
You have 3 days from the date of delivery to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Items We Accept for Return
We accept returns for products in the following categories:
Fashion: Clothing, shoes, accessories, and apparel-related items.
Home Appliances: Appliances for your home, including but not limited to kitchen appliances, cleaning appliances, and more.
Beauty and Care: Beauty products, cosmetics, skincare, and personal care items.
Non-Returnable Items
Some items are non-returnable for hygiene and safety reasons. These include:
- Opened beauty and personal care products.
- Underwear and intimate apparel.
- Items marked as “Final Sale.”
Return Process
To initiate a return, please follow these steps:
- Contact our customer support team within 3 days of receiving the item.
- Provide your order number and details about the item you want to return.
- Our customer support team will guide you through the return process, including providing you with a return shipping label if necessary.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days.
- If your return is rejected, we will provide you with an explanation of the reason.
Shipping Costs
You are responsible for paying the shipping costs for returning your item unless the return is due to our error (e.g., you received the wrong item or a defective product).
Contact Us
If you have any questions about our return policy, please contact us at
92-314-0447254
.
Changes to This Policy
We reserve the right to update or change our return policy at any time. Any changes to the policy will be posted on this page.
Last updated: 26/09/2023
Thank you for shopping with E hamper. We value your business and are committed to providing you with the best possible shopping experience.